The terms and conditions of this agreement include provisions that dictate the process for resolving claims between you and Supple. These provisions generally require that any claims against Supple be settled through binding and final arbitration on an individual basis, rather than as part of a class action lawsuit. For more information, please refer to the section labeled "Disputes" for the specifics of your agreement to arbitrate disputes with Supple.
The products and services offered on our website are intended for personal use only. Reselling or commercial use of these products and services, including any samples provided, is prohibited. We reserve the right to cancel or reduce the quantity of any order that may result in a violation of these terms and conditions, with or without notice.
Terms of Sale:
Processing: All products on the Site are subject to availability and may contain inaccuracies or typographical errors. Supple is not responsible for any errors in pricing or information and reserves the right to make changes and improvements to products at any time. Orders can only be placed by individuals of legal age and will be processed by a third-party payment processor using the designated payment method. SUPPLE reserves the right to cancel or refuse any order for any reason, and payment must be received before acceptance of the order.
Pricing: Prices on the Site may differ from other sources and may be subject to change at any time. Taxes will be applied based on the region of delivery and products can only be purchased for lawful, non-commercial purposes.
Returns: If you are not satisfied with your order, return it for an exchange or refund according to our Return Policy.
Quantity Limits: Orders are limited to 30 units of the same product and 90 total products per order. SUPPLE reserves the right to impose additional limits and to reject or cancel orders.
Delivery: SUPPLE will make commercially reasonable efforts to deliver items quickly, but will not be responsible for delays beyond our control.
Fraud: To protect against fraudulent transactions, SUPPLE may verify your address with a third-party organization and reserve the right not to ship to certain addresses.
Discounts: Supple reserves the right to cancel any order or refuse any promotion code.
We strive to provide accurate information about our products on the website, but we cannot guarantee that all descriptions, colors, information, or other content on the site are accurate, complete, reliable, current, or free of errors. The intellectual property rights to all information and content on the site, including trademarks, logos, service marks, text, graphics, logos, button icons, images, photos, videos, audio clips, data compilations, and software belong to Supple, our affiliates, partners, or licensors, and are protected by Canadian and international laws. Any use, reproduction, distribution, publication, duplication, copying, selling, reselling, access, modification, or other exploitation of the content without our express written consent is prohibited, except as allowed in limited licenses in Section 8 or as required by law. All rights not explicitly granted are reserved for us and our licensors.
We grant you a limited, revocable, and non-exclusive license to access and use the Site for personal use, in accordance with these Terms and Conditions. However, this license does not permit you to:
Incorporate the Site or any portion of it into another website using framing techniques;
Republish, redistribute, transmit, sell, license, or download the Site or any of its content (except for caching or viewing the Site);
Use the Site or its content for any purpose other than personal use;
Modify, reverse engineer, or create derivative works based on the Site or its content;
Collect information for yourself or another party;
Use any meta tags or hidden text that utilize the Site's content;
Use software robots, spiders, crawlers, or similar data gathering tools, or take any other action that may impose an unreasonable burden on our infrastructure.
You must keep all proprietary notices on the Site or its content without modification. Any unauthorized use of the Site or its content will terminate the license set forth in this section without prejudice to any other remedies provided by law or these Terms and Conditions.
You are responsible for complying with these Terms and Conditions and any special warnings or instructions for access or use posted on the Site. You must act in accordance with the law, custom, and in good faith. You may not make any changes or alterations to the Site or its content that could impair the integrity or operation of the Site. You are prohibited from violating or attempting to violate the Site's security, including by:
accessing data not intended for you or logging into a server or account you are not authorized to access;
attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorization;
accessing or using the Site or any portion of it without authorization;
introducing viruses, Trojan horses, worms, logic bombs, or other malicious or harmful material.
You also agree not to use the Site:
in a way that violates any applicable law or regulation;
to restrict or inhibit anyone’s use or enjoyment of the Site, or which, as determined by us, may harm us or other users of the Site or expose them to liability;
to disable, damage, or impair the Site or interfere with any other party’s use of the Site;
to use any device, software or routine that interferes with the proper working of the Site;
to attempt to interfere with the proper working of the Site.
If you breach any of the obligations set forth in these Terms and Conditions, you will be liable for any losses and damages caused to Supple or our partners or licensors.
We do not take responsibility for any external websites or pages linked to or from our Site. Links on our Site are for convenience only and do not imply an endorsement of the linked content, product, service, or supplier. Visiting any external websites or pages linked to or from our Site is done at your own risk. We are not responsible for examining or evaluating the offerings of external websites or pages linked to or from our Site, and we do not assume any responsibility or liability for their actions, content, products, or services, including their privacy policies and terms and conditions. We recommend that you carefully review the terms and conditions and privacy policies of any external websites or pages you visit.
Special Features, Functionality, and Events
opyright Infringement Complaints
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides a means for copyright owners to address infringement of their rights under U.S. copyright law on the internet. If you believe, in good faith, that materials posted on our Site infringe your copyright, you (or your agent) may send us a “Notification of Claimed Infringement” requesting that the material be removed or access to it be blocked. This notice must include the following information:
-A physical or electronic signature of an authorized representative of the copyright owner
-Identification of the copyrighted work alleged to have been infringed
-Identification of the specific material or link alleged to be infringing
-Your name, address, telephone number, and email address (if available)
-A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
-A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
In the event that a notice of copyright infringement is filed against you, the DMCA allows you to send a counter-notice to us. Notices and counter-notices must comply with the current statutory requirements imposed by the DMCA; see https://www.copyright.gov/ for more information. All notices and counter-notices should be sent to us through the contact form outlined in Section 21.
In accordance with Cal. Civ. Code §1789.3, California residents may report complaints about our Site to the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by contacting them at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210. Supple does not impose any charges for use of the Site.
We do not guarantee that access to or use of the site will be uninterrupted or error-free, and we make no representations or warranties of any kind in connection with the site or the information, content, or materials included on the site. The site is provided on an "as is" and "as available" basis.
You acknowledge that we will not be held liable for any interruption of business, access delays or interruptions to the site, data non-delivery, misdelivery, corruption, destruction, or other modification, loss or damages of any sort incurred as a result of dealings with or the presence of off-site links on the site, computer viruses, system failures or malfunctions, inaccuracies or omissions in content, or events beyond our control.
Additionally, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) related to the site or your use of it. Our maximum aggregate liability will not exceed $100.00. You agree that no claims or actions arising from or related to the use of the site or these terms and conditions can be brought by you more than one year after the cause of action arose.
You also agree to defend, indemnify, and hold us and our affiliates, as well as our respective officers, directors, employees, agents, and representatives harmless for any loss, damages, expenses or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, or demand resulting from your use of the site, breach of these terms and conditions, or from the termination of your access to or use of the site. Such termination will not affect either party's rights or obligations, which accrued before the termination.
The parties (you and Supple) agree that any legal disputes between them shall be settled through final and binding arbitration under the terms outlined in this Arbitration Agreement. This includes any disputes that either party has the legal right to sue for in court, whether now or in the future, and covers all disputes and claims between the parties including those related to these terms and conditions, their relationship, and any international laws. However, disputes or claims related to violation of intellectual property rights will not be included and may be pursued in a court of competent jurisdiction. The arbitration will be conducted under the National Arbitration Rules of the ADR Institute of USA, Inc. and the arbitrator's decisions will be final and binding. The arbitrator will be selected by the parties and have the power to award any remedy or relief available under applicable law. The parties agree to not bring any covered disputes as class, collective, or joint actions and any fees and award will be borne by each party individually.
The contents of this website, including its informational content and design, are the property of Supple Inc. Reproduction of any part of this website, including its look and feel, is prohibited without the prior written consent of Supple Inc. Any unauthorized reproduction will be prosecuted to the fullest extent of the law.
Supple Inc., the Supple Inc. logo, and all product names and designations are trademarks of Supple Inc. and may be registered in certain regions. The unauthorized use of these trademarks may result in damages that cannot be monetarily compensated. All other trademarks and registered trademarks used on this website belong to their respective owners.
This website's information is protected by copyright and intellectual property laws and unauthorized use may violate these laws. Supple Inc. does not grant any express or implied rights for patents, copyrights, trademarks, or trade secrets with respect to the information on this website.
You may view, download, or print the information on this website for personal, informational, and non-commercial purposes, as long as it is not modified or altered in any way, and not distributed to others. You may not remove any copyright or proprietary notices from the information.
Copyright © Supple Inc. All worldwide rights reserved.